Founded in 1999, today our team is a dynamic and dedicated group of 70+ professionals coming from different corners of the globe. A harmonious blend of talents, backgrounds, skills, languages and cultures melded into a cohesive force where innovation thrives, and challenges are met with enthusiasm. We have an average tenure of about 6 years, and are awarded Great Place to Work 3 years in a row.
Brands (manufacturers) are built to sell through retailers. Selling directly asks for something else: a webshop that never sleeps, marketplaces that need daily attention, payments and VAT in every country, and customers who want an answer now.
We saw early that most brands don’t want to build all of that in-house, and that a collection of agencies doesn’t fix it either. So we became the team that partners with your inhouse experts to take ownership over the whole thing. We built our own middleware platform to connect every piece, learned to act as the legal seller across Europe, and tied our fee to our clients’ sales (and growth). It works because it lasts. Samsonite trusted us with its European eCommerce since 2012, KitchenAid since 2013.
Ownership beats advice. We don’t hand over a report, or build a site and leave. We run and grow it together with you, and we are accountable for the numbers we agreed together.
Our fee should follow your results. When your sales grow, so do we. When they don’t, we feel it too. Long partnerships build better businesses.
Each year of data and experience makes the next year sharper.
CEO & Founder. Founded naYan in 1999; leads client growth and strategic advisory to our clients.
Head of Digital Operations. 15+ years at naYan; leads delivery across marketing, development, operations and customer teams.
Head of Finance & Admin. Oversees finance, legal and HR, including our Merchant of Record service operations.
Digitally savvy and a passion for helping brands grow? Join our ecommerce familiy of omnichannel experts now.
